Uses the straightforward For Dummies style to show Linux and Windows users how to use the OpenOffice.org desktop productivity suite OpenOffice.org has a user interface and feature set similar to that of other office suites and works transparently with a variety of file formats, including those of Microsoft Office Explains how to download, install, and set up both the Linux and Windows versions of …
Save time and money with Google's revolutionary new phone system Google Voice combines existing phone lines, e-mail, and Web access into one central communication channel. Tech industry watchers expect it to give Skype some serious competition, yet little information is available on this new Google service. Google Voice For Dummies is the first and only book on Google's breakthrough new offering a…
Find the right big data solution for your business or organization Big data management is one of the major challenges facing business, industry, and not-for-profit organizations. Data sets such as customer transactions for a mega-retailer, weather patterns monitored by meteorologists, or social network activity can quickly outpace the capacity of traditional data management tools. If you need to d…
Reveal your inner business artist with Visio Turn your ideas into diagrams and drawings with Visio's stencils and templates If you have an idea you want to get down on electronic paper, Visio 2007 is for you, and so is this book! They're both flexible and user-friendly. Here's how to use Visio to capture ideas from simple to intricate, update data in a drawing with a single click, add and manipula…
Customer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you’re already aware of all it can do for you. But with so many options and so much to think about, how do you get a CRM system in place with a minimum of hassle? Well, Microsoft Dynamics CRM 4 For Dummies is a great place to start! Written by veteran CRM …
A plain-English guide to managing IT from the customer's perspective Practical guidance on delivering and managing IT so that it meets the multiple needs and demands of a company and its customers and end-users–both inside and outside the organization–is hard to come by; this accessible book takes a common-sense approach that explains exactly what IT services are and how to fit them most effective…
Feeling overwhelmed by the buzz about SOA—service oriented architecture? Take heart! Service Oriented Architecture For Dummies, 2nd Edition makes it easy to understand, plan, and implement the latest SOA solutions for your business. Whether you’re the IT person responsible for developing SOA or the executive who’s trying to get a handle on the concept, Service Oriented Architecture For Dummies, 2n…
Manage sales, service, and marketing processes all together Find out how to manage customer information to make your business more productive Whether you're completely new to customer relationship management (CRM) software or you just want the scoop on the newest version, this handy guide will get you going. Discover how to set up CRM 3, navigate and customize the system, use it to work with your …
Learn proven project management strategies as you master the world's #1 project management software Here's a winning combination: a series of successful project management strategies that cover every phase of the process AND an insider's guide to the most powerful and versatile project management software available anywhere. That's what you'll find in Managing Projects with Microsoft Project 2000.…
Step-by-step instructions for creating VBA macros Harness the power of VBA and create custom Excel applications Make Excel 2007 work for you! This clear, nonintimidating guide shows you how to use VBA to create Excel apps that look and work the way you want. Packed with plenty of sample programs, it explains how to work with range objects, control program flow, develop custom dialog boxes, create …
The ideal introductory guide to Microsoft's much anticipated entry into the Customer Relationship Management (CRM) software marketplace Discusses the key features of Microsoft's CRM software, including tools to help businesses sell more effectively, manage all customer communications in one place, track and convert leads, make informed decisions faster, and provide consistent service Provides expe…
Whether it's software, a cell phone, or a refrigerator, your customer wants – no, expects – your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'…
As the most radical change to the Office interface in its history, the Ribbon replaces the traditional menu bar and toolbars and requires a new set of skills for customizing Instructions and examples demonstrate how to customize the Ribbon using VBA, XML, Access, Excel, and Word Covers the relevant aspects of security, such as trust centers and digital certificates Packed with real-world code exam…
This book is aimed squarely at Excel users who want to harness the power of the VBA language in their Excel applications. At all times, the VBA language is presented in the context of Excel, not just as a general application programming language. The Primer has been written for those who are new to VBA programming and the Excel object model. It introduces the VBA language and the features of the l…
Google Apps are Web-based, low-cost (or free!) office productivity tools that do everything those expensive applications do – and you can access them from any computer with an Internet connection. Google Apps For Dummies boosts your «app-titude» by giving you the low-down on choosing, setting up, and using these nifty and powerful gadgets for work or play. Whether you're an individual who wants to…