Книги жанра управление бизнесом
With Peter Drucker's five essential questions and the help of five of today's thought leaders, this little book will challenge readers to take a close look at the very heart of their organizations and what drives them. A tool for self-assessment and transformation, answering these five questions will fundamentally change the way you work, helping you lead your organization to an exceptional level …
Leave piecemeal strategic change approaches behind and learn how to plan, facilitate, and integrate your change efforts for lasting success. Enterprise-Wide Change takes you through the ?Rollercoaster of Change,? showing you how to deal with resistance, regard skeptics as your best friends, and build a buy-in and stay-in strategy among your employees. The authors use the science of ?Systems Thinki…
Most Fortune 500 companies still struggle with workplace planning and design issues. Millions of dollars are invested each year by companies with the expectation that new buildings and major renovations will help transform their culture, spark innovation, and herald new work patterns that strengthen performance while reducing costs. But, as Franklin Becker points out, popular trends do not always …
This practical resource includes perspectives from the point of view of both plaintiff and defendant for cases involving questions of race, gender, disability, and age. In addition, it offers an overview of the process by which complaints are filed, the statutes under which they are filed, and the authority represented by various case law. Employment Discrimination Litigation will illuminate myria…
Praise for Reinventing Organization Development «A hard hitting yet hopeful look at a field concerned with renewal that is in need of renewal itself. This book is full of intelligent questions, provocative appraisals, and prescriptions for action that they serve.» -Rosabeth Moss Kanter, chaired professor, Harvard Business School; author, Confidence: How?Winning Streaks and Losing Streaks Begin and…
When it was published in 2000, Coaching for Leadership became an instant classic in the field of executive coaching. This second edition updates and expands on the original book and brings together the best executive coaches who offer a basic understanding of how coaching works, why it works, and how leaders can make the best use of the coaching process. This thoroughly revised edition reflects re…
Customer Service Delivery taps into business, marketing, and psychological research and practices to provide a wealth of knowledge about customer service. With contributions from some of the best-known industrial and organizational psychology experts in customer service, this book brings together in one comprehensive resource a review of the best practices in customer service delivery. Customer Se…
Outlines an effective evaluation methodology for assessing the value of any organization Valuation offers methods to accelerate the achievement of explicitly stated goals through external means and discusses the implications for valuation that would aid in the prioritization and execution of the most favorable strategies. Filled with numerous checklists and forms, this comprehensive resource addre…
The University Edition of Valuation 4e offers students and professors up-to-date information on valuing companies. It contains all the revisions of the main edition, plus end of chapter questions for the needs of the classroom.
The company that became GKN was forged in the first fires of the Industrial Revolution. And through the two-and-a-half centuries of its remarkable life, GKN has proved a master of Industrial Evolution. From a single blast furnace fuelling a tiny iron works on a remote Welsh hillside, GKN was built by a group of men – and one woman – into a world leader. Not just once or twice, but many times, it h…
The company that became GKN was forged in the first fires of the Industrial Revolution. And through the two-and-a-half centuries of its remarkable life, GKN has proved a master of Industrial Evolution. From a single blast furnace fuelling a tiny iron works on a remote Welsh hillside, GKN was built by a group of men – and one woman – into a world leader. Not just once or twice, but many times, it h…
The company that became GKN was forged in the first fires of the Industrial Revolution. And through the two-and-a-half centuries of its remarkable life, GKN has proved a master of Industrial Evolution. From a single blast furnace fuelling a tiny iron works on a remote Welsh hillside, GKN was built by a group of men – and one woman – into a world leader. Not just once or twice, but many times, it h…
The company that became GKN was forged in the first fires of the Industrial Revolution. And through the two-and-a-half centuries of its remarkable life, GKN has proved a master of Industrial Evolution. From a single blast furnace fuelling a tiny iron works on a remote Welsh hillside, GKN was built by a group of men – and one woman – into a world leader. Not just once or twice, but many times, it h…
Workplace learning and performance professionals simply don t have the resources to make systemic improvements for employees to collaboratively learn anytime, anywhere, and integrate it throughout the organization. iLearning offers these professionals a resource that describes how to facilitate collaborative work in an organization and explains how to facilitate integrated learning in an organizat…
Workplace learning and performance professionals simply don t have the resources to make systemic improvements for employees to collaboratively learn anytime, anywhere, and integrate it throughout the organization. iLearning offers these professionals a resource that describes how to facilitate collaborative work in an organization and explains how to facilitate integrated learning in an organizat…