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Digital transformation for chiefs and owners. Volume 2. Systems thinking
Digital transformation for chiefs and owners. Volume 2. Systems thinking
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Digital transformation for chiefs and owners. Volume 2. Systems thinking


The main purpose of this chapter is to diffuse the fog before the mysterious thrifty production and show that it is an excellent tool in an integrated management system. Additionally, if we first optimize lean manufacturing processes and then use digital tools to focus on eliminating losses and working with people, collecting feedback from them, the effect of this approach will not be measured in a few tens of percent, several times.

As I mentioned the example, understanding what losses should be eliminated, how to collect information from the bottom and support it sometimes with free tools, you can save business millions of rubles. So, in 4 months we completely excluded unearmarked work from the production manager, and this is more than 1 million rubles a year, while he began to do what he should – the organization of the work of the division. Same goes for the foreman.

If it is still interesting to go deeper, then the QR code and link will lead to the corresponding article.

Lean production. Part 2 +6 Sigma (https://www.chelidze.group/en/post/lean-part-2-6-sigma)

Chapter 4. Project management

Introduction

In general, digitalization and digital transformation are a project in themselves. When you want to do something, you haven’t done before, when you’re limited in time and resources, it’s a project. You want to write a book, buy a car, go on vacation to a new place, that’s a project. You start a new business; you decide to change the department – it’s a project.

Project management is like riding on rides: sometimes fun, sometimes exciting, sometimes come out with full pants. If the control becomes chaos, then it is clearly not fun and you can lose your pants, especially given the cost of digital technology.

Any project consists of stages of initiation, planning, implementation (control) and closure. Additionally, for each stage there are tasks. Plus, you have to choose the right implementation methodology and remember that the project is a triangle.

Project management triangle – it is impossible to change one item and not change the rest

The essence of this triangle is that you cannot change the content of a project (except in rare cases) without changing the timing or budget. Or you cannot reduce the term without changing the budget (to attract additional people, for example) or maintenance. That is, any your wish will necessarily affect the content, timing or cost.

Let’s talk about this. x4x4

Project management is best characterized by the Russian proverb «long harness, fast drive». Additionally, if you don’t, miss the first stages, then you will be in one ditch, a cart in another, and the horse will run away.

According to my personal observations, the majority of projects suffer from poor management. Let’s say that you have correctly identified where to implement IT, the technology itself, the key effects, but here comes the introduction and…

To be frank, it was with project management that my path in digitalization began, and it was this direction of management that I mastered the most deeply. As a result, I have experience with both startups and giants: LUKOIL, Gazprom, Ministry of Energy, Mazda-Sollers. Additionally, I can say with certainty that in industry we do not know how to manage projects: choose the wrong organization. structures, methodologies, focus on formal tools, do not elaborate goals, objectives, resource availability, risks… However, don’t think we’re alone. The Standish Group has reached the following conclusions about the causes of project failures after having studied more than 50,000 projects worldwide:

– Lack of Resources

This is a typical story – let’s initiate the project, and how to implement, we will understand later. So, I had a project in one corporation that involved 7,500 people, which we accompanied with the help of Excel. Should we talk about this fun adventure, and what quality of data was there?

– Unrealistic Terms

I think everyone knows «had to yesterday». Unreal deadlines are not so bad if we keep in mind that they will be disrupted, and try to become better. However, as practice shows, this approach is almost not followed.

– Errors in the formulation of the objectives

As a rule, the objectives are either vague or vague, and there is an error in the causal relationship, and the objectives do not reflect the objectives to be achieved.

– Not enough detailed planning

If you think about it, this is the reason for all the other points.

– The quality of interaction within the team is poor

Unfortunately, within corporations, people are used to formal communication, through notes and correspondence. Additionally, most problems could be solved simply by normal communication before the aftereffects.

– Change of objectives during the project

Again, with proper planning of the initiation and planning stages, this can be avoided. After all, people are extremely poorly tolerated by chaos and uncertainty.

Project management statistics

First of all I want to give a diagram of the statistics of project management.

Project management statistics

Moreover, if you dive deeper into research, then from the 1990s to the early 2000s, the dynamics were positive, and then everything stalled. Even by industry, the situation does not differ significantly.

Statistics by industry

The dependence of success on project size and methodology

The dependence of success on project size and methodology

Let’s look at our companies. All gravitate to mega projects and, preferably, on a cascade (waterfall) model. What it is and what is the difference, let’s analyze in this chapter.

Even more interesting are the statistics on time and cost overruns.

Statistics on time and cost overruns

That is, on average, the budget is over half, and the timeline – almost twice. And this is exactly what project managers say informally.

It turns out, in order to successfully implement projects on digital transformation, it is better to do not megaproject, but a large number of small on flexible methodologies. It’s unusual, isn’t it? It requires a completely different corporate culture than what we’re used to seeing.

At the same time, the competence of the project management becomes more and more obligatory, it cannot be ignored, and here is why:

– the share of projects in GDP, for example, in the UK, increased from 5% to 35% in 100 years;

– the global trend is not to sell individual products, but complex projects. And we are behind in this direction for a whole generation. If everyone comes to the fact that it is necessary to sell not a gas turbine, and service turnkey, with delivery, installation, all auxiliary equipment, maintenance organization, we still sell the iron, and then – the customer’s care;

– according to some projections, by 2030 up to 60% of the time of a top-level manager will be spent on projects;

– at the same time, according to the recommendations of the standards and my observations, mistakes made and not corrected at the beginning of the project can be guaranteed to bury it. I’ve been through dead projects, and I’ve been pulling out «troublemakers». The cost of the same changes increases from 10 nominal rubles at the initiation and planning stage to 10,000 at commissioning. The ability to correct errors is reduced. Therefore, modern methods provide for up to 30—40% of the time of the entire project for its planning and risk development.

Possible approaches and standards for project management

In the world and in particular in Russia there are several standards and approaches to project management:

– Standards on the competence of the manager:

– ICB standard from IPMA (International Project Management Association);

– STK standard from OWNET, which is a translation of ICB.

2. Standards that build processes: