An update of the classic book that reveals the 6 keys to successful management In this new edition of his best-selling book, Robert Benfari explains that the best mangers are not born that way but share a mix of characteristics that can be analyzed, understood, and most importantly changed. He identifies the six characteristics of successful managers (Psychological Type; Needs/Motivation; Use of P…
Каждому руководителю ясно, какие преимущества дают взаимопонимание и командная работа. Неясно только, как именно этого добиться. Мэри и Дэвид Шервин говорят, что существуют общие алгоритмы, которые повысят согласованность действий, оптимизируют процесс принятия решений и существенно оздоровят повседневную рабочую среду. Алгоритмы, о которых идет речь в книге, помогут коллегам сформировать общую т…
Praise for Reading the Room «If you believe, as I do, that tackling our toughest problems in organizations and societies will require significant advances in the human domain of how we think and interact, then you will find this book a wonderful resource for a healthier future.»—Peter Senge, senior lecturer, leadership and sustainability, MIT Sloan School of Management; and founding chair, Society…
Praise for The Power of Framing «The primary work of leadership involves managing meaning through framing. Fairhurst shows that the way leaders use language to frame people, situations, and events has important consequences for the way individuals make sense of the world and their actions. The Power of Framing is an accessible and inspirational read for leaders who want to shape their organization…
WE'VE ALL EXPERIENCED the challenges associated with working with groups, but The Handbook for Working with Difficult Groups turns the idea of «difficult groups» on its head. Rather than view groups as inherently difficult, it looks at the factors that make working with groups difficult. Individual chapters focus on challenges such as involving dissenters, building external perspectives, reducing …
Making Sense of the Organization elaborates on the influential idea that organizations are interpretation systems that scan, interpret, and learn. These selected essays represent a new approach to the way managers learn and act in response to their environment and the way organizational change evolves. Readers of this volume will find a wealth of examples and insights which go well beyond thinking…
Robust organizational capacity is a company s potential to apply its skills and resources to accomplish goals and exceed stakeholders expectations. This book provides readers with the ability to diagnose both the drivers of change in their organization and the type of change response needed. In addition to the traditional tangible dimension of change, it presents a framework to leverage the cultur…
Any organization, no matter how stolid, may be unsettled by the news that a new boss is about to take over. Talk in the hallways increases, staff worry about their jobs, uncertainty grows. Even when the change has happened, problems emerge when the boss who was hired to manage “from above” has to learn about the organization “from below.” In this book, Niklas Luhmann scrutinizes the relationship a…
The fully revised and updated version of this successful Handbook is welcomed by management scholars world-wide. By bringing together the latest approaches from the leading experts in organizational learning & knowledge management the volume provides a unique and valuable overview of current thinking about how organizations accumulate 'knowledge' and learn from experience. Key areas of update in t…
This book provides you with the tools to tap into the capabilities that already exist in your organization, but are as yet inaccessible. The book shows you how to make maximum use and accessibility of existing knowledge by implementing a successful tool, The River Diagram. This tool will help reveal your organization's strengths and weaknesses, which will aid you in resolving an internal problem. …
There is a strong movement today in management to encourage management practices based on research evidence. In the first volume of this handbook, I asked experts in 39 areas of management to identify a central principle that summarized and integrated the core findings from their specialty area and then to explain this principle and give real business examples of the principle in action. I asked t…
Практическими целями учебного пособия является формирование представлений об управлении предприятиями в части функционирования систем менеджмента на основе стандартов ГОСТ Р ИСО. Внутренний аудит является одним из требований этих стандартов. Их проводят внутренние аудиторы – собственные подготовленные сотрудники организации. Тематически содержание учебного пособия направлено на формирование общепр…
Учебник, включающий теоретические и практические вопросы, написан в полном соответствии с требованиями, установленными Федеральным государственным образовательным стандартом высшего профессионального образования к подготовке бакалавров в области менеджмента. Авторы обобщают общие идеи, принципы, модели теории организации и организационного поведения, изложенные в научной и учебной литературе росси…
Новая книга известного тренера-преподавателя и директора многочисленных учебных программ по проектному управлению В. Н. Фунтова посвящена применению гибких методов в современных компаниях, а особенно применению Agile в управлении за пределами ИТ-отрасли. Компании, использующие Agile, очень гибко реагируют на изменение запросов потребителей и продуктивно сотрудничают с ними, быстро и эффективно соз…
Praise for Dynamic Strategy-Making «An astonishingly timely, hopeful, and important book that recasts and freshly imagines strategy-making and integrates theory with practice in the field of strategic management. A must-read for all those who want to learn more about the future of strategy practice and become more skillful at it.» —WARREN BENNIS, Distinguished Professor of Business, University of …